The General Manager has overall responsibility for a business or a business unit within a larger organization. His/Her role is particularly common in large global or multinational organizations where businesses are organized along product lines, customer groups, or geographies.
Key Responsibilities
- Oversees day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
- Evaluates performance and productivity
- Ensures the creation and implementation of a strategy designed to grow the business
- Provides direct management of key functional managers and executives in the business unit
- Performs market research and complex analysis of possible opportunities
- Researches and identifies growth opportunities
- Maintains project timelines to ensure tasks are accomplished on time
- Resolves internal staff conflicts efficiently and to the mutual benefit of those involved
- Oversees key hiring and talent development programs
- Attends meetings, trainings, seminars and conferences
Job Requirements/Qualifications
- An Associate’s degree in business administration, office management or a field related to the industry; Master’s degree in Business in preferred
- Proven work experience as a General Manager
- Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred
- Proficiency in Microsoft Office Suite, Google Platform and Zoom
- A proven track record of successfully leading and motivating diverse teams
- Working knowledge of human resources processes
Skills needed for this role
The General Manager must have strategic planning skills, financial planning skills, interpersonal skills, and leadership skills. He/She must have strong working knowledge of operational procedures in the organization. He/She must also be able to support the development of a healthy internal culture that retains key employees and encourages their professional development.
Career Level
Managerial
Job Specializations
Administrative, Operations